Refund policy

Return & Refund Policy

At Cub Club, we want you to be happy with your purchase.

Returns & Exchanges

We accept return or exchange requests within 7 days of receiving your order.

To be eligible, the item must be:

Unworn and unused
In its original condition
With original tags and packaging
Accompanied by proof of purchase

Items that have been worn, washed, damaged, stained, altered, or used cannot be returned or exchanged.

Incorrect or Damaged Items

Please inspect your order when it arrives. If you receive an incorrect, defective, or damaged item, contact us as soon as possible so we can review the issue and make it right.

Size Exchanges

If you ordered the wrong size, you may request an exchange within 7 days of receiving your order, subject to availability.

Return Shipping

Unless the item received was incorrect or defective, return or exchange delivery charges are the responsibility of the customer.

Please contact Cub Club before sending any item back. Do not send a return without prior approval. Once approved, we will provide the return instructions and return address.

Refunds

Once we receive and inspect an approved return, we will notify you of the status of your refund.

Approved refunds will be issued using the applicable original payment method or another agreed method. Original delivery charges are non-refundable unless the order was incorrect or defective.

Sale Items

Items purchased as part of a clearance or final-sale promotion are not eligible for return or exchange unless they arrive damaged, defective, or incorrect.